FAQs
What are Ornately Art pieces made from?
Our artworks are crafted using precision laser-cut sustainable bamboo plywood or high-quality coloured acrylic (Perspex). Each piece is carefully layered to create a striking 3D effect and hand-painted using premium materials.
What is the Aurora Collection?
The Aurora Collection is a premium range of sculptural wall art inspired by the Southern Lights. Crafted from vibrant, translucent acrylic, these pieces interact with natural light to cast colourful shadows that change throughout the day.
What makes Ornately Art 3D?
Each design is composed of multiple individually cut layers, assembled by hand to build dimensional depth. This layered approach brings the artwork to life, creating movement and shadow that shift with your space’s lighting.
Are your pieces handmade?
Yes — every artwork is hand-assembled and painted in New Zealand. From laser-cutting each layer to hand-painting fine details and final assembly, our process blends precision technology with traditional craftsmanship.
How do I hang the artwork?
Each piece comes with a concealed hanging system or pre-installed fixtures, depending on the design and can be hung using picture hooks or screws.
Can I display the artwork outdoors?
Our artworks are designed for indoor display only. Exposure to outdoor conditions may cause fading or damage over time.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location, please contact us if you are outside of New Zealand or Australia so we can calculate shipping for you.
Do you accept commissions or custom orders?
We do! Custom colourways and commissioned designs are welcome — get in touch via our contact page to discuss your ideas.
What is your return policy?
We take great care in packaging each piece. If your artwork arrives damaged or defective, please contact us within 7 days for a replacement or refund. As each piece is made to order, we do not accept returns for change of mind.
How long does it take to receive my order?
As each artwork is made to order, please allow 2–3 weeks for production plus shipping time. You'll receive tracking details once your piece is on its way.